5 éléments essentiels pour powerful phrases for dealing with difficult people pdf
How to stay grounded in times of change Does the back-to-school flair of September leave you restless and craving something new in your life?” Or, “Huh, you seem really sure of that. What makes you know that?” And you have to take the snark out of your voice. You have to really do that neutrally, which is hard. Plaisant sometimes pushing back